jat99's Privacy Policy —
Your Data, Our Responsibility

jat99 is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities. This Policy applies to all services, websites, and applications operated under the jat99 brand.

This Policy primarily covers the following: what types of information are collected, why they are collected, how they are used and kept secure, the conditions under which information is shared with third parties, and your rights as a user.

You must be 21 years of age or older. We do not knowingly collect information from minors. If we become aware that information from an underage person has been submitted to us, we will delete it immediately and close the associated account.

When creating an account and using services on jat99, various types of information are collected automatically or directly.

2.1 Registration & Identity Information

• Full name and date of birth
• Valid email address
• Mobile number
• Residential address
• National ID card or passport details (when identity verification is required)

2.2 Financial & Transaction Information

• Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• Deposit and withdrawal history
• Mobile banking number (last 4 digits — full number stored in encrypted form)

2.3 Usage & Activity Information

• Login times, gaming session data, and betting history
• Preferred game categories and display settings
• Messages and complaints sent to customer support

2.4 Technical Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Cookie and session data (see Section 8 for details)
• Referral source and time spent on the site

jat99 uses collected information only for the following legitimate purposes:

• Account Management: To complete registration, login, and identity verification.
• Service Delivery: To properly manage gaming, betting, and financial transactions.
• Fraud Prevention: To detect unauthorized access, money laundering, and fraudulent activity.
• Customer Support: To resolve your questions, complaints, and requests in a timely manner.
• Responsible Gaming: To assess addiction risk and promote healthy gaming habits.
• Legitimate Marketing: To send relevant offers and news with your consent.
• Platform Improvement: To analyze user experience and further improve services.

jat99 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Payment gateway providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions. They are bound by their own privacy policies and may use the information received only for payment processing.

4.2 Technology Service Providers

Partners providing server hosting, data analytics, and cybersecurity services have limited access to information for operational purposes. All such partners are bound by strict confidentiality agreements with jat99.

4.3 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will provide only the minimum information necessary within the scope of legal requirements.

jat99 follows industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers takes place over encrypted channels.
• Data Encryption: Sensitive information (passwords, payment details) is stored in hashed and encrypted form.
• Access Controls: Only authorized staff can access specific data; every access is logged.
• Two-Factor Authentication: An additional verification layer is available to protect your account.
• Regular Security Audits: Security audits are conducted regularly to identify system vulnerabilities.
• Firewall & Anti-Fraud Systems: Automated protection systems remain active at all times.

However, complete security on the internet can never be fully guaranteed. You also bear responsibility for keeping your password confidential.

jat99 retains your information for the entire duration of an active account and for the periods specified below after an account is closed:

• Transaction Records: Retained for five (5) years after account closure for financial security and legal compliance purposes.
• Registration Information: Identity verification documents and registration data are retained while the account is active and, after closure, for a defined period as required by law.
• Gaming History: Retained for a limited period for responsible gaming and dispute resolution purposes.
• Marketing Consent: Marketing data is deleted as soon as you withdraw your consent.

Once the maximum data retention period has been reached, information is deleted using secure methods.

As a registered user of jat99, you have the following rights. To exercise these rights, email [email protected].

7.1 Right to Access

You may request to view any personal information stored in your account. We will provide that information within a reasonable time of receiving the request.

7.2 Right to Rectification

If any information is incorrect or outdated, you may request a correction. For identity verification documents, valid supporting evidence must be provided to make a correction.

7.3 Right to Erasure

After closing your account, you may request deletion of information that falls outside applicable legal retention requirements. Please note that some information must be retained for a specified period due to legal obligations.

7.4 Right to Withdraw Marketing Consent

You may request to stop receiving promotional communications at any time. Withdrawing consent will not affect important service-related messages (transaction confirmations, security alerts).

7.5 Right to Lodge a Complaint

If you have any concerns about your information, please notify our support team first. If the issue is not resolved, you have the right to lodge a complaint with the relevant authority.

The jat99 website uses cookies to improve your experience. Cookies are small text files stored in your browser.

8.1 Essential Cookies

These cookies are essential for maintaining login sessions and verifying security. They cannot be disabled as the site requires them to function properly.

8.2 Functional Cookies

Used to remember your preferred language, game categories, and interface settings. These provide a personalized experience.

8.3 Analytics Cookies

These cookies collect information to help us understand which pages are used most and where issues occur. This information is completely anonymous and is used only to improve the service.

You can disable non-essential cookies at any time through your browser settings, though this may limit some functionality of the site.

jat99 primarily serves users in Bangladesh. However, due to modern cloud infrastructure, some data may be stored on secure international servers. In such cases, we ensure that:

• All third parties handling data comply with internationally recognized data protection standards.
• All transfers are carried out through encrypted channels.
• Even when foreign servers are used, user rights are maintained in accordance with the standards set out in this Policy.

jat99 is for users aged 21 and above only. We actively work to prevent minors from using the platform. Age is verified at registration, and additional identity verification may be requested in cases of suspicion.

If you find that a minor in your family has opened an account on this platform, please notify us immediately at [email protected]. We will close that account and delete the associated information.

jat99 reserves the right to update this Privacy Policy from time to time. For significant changes, we will:

• Send a notification to your registered email.
• Display a clear notice on the site.
• Update the "Last Updated" date at the top of this page.

Continued use of the site after a revised policy is published will be considered acceptance of the new policy. If you do not agree with the policy, you may request to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always here to help.